Return & Exchange Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns
• You can request a return within 7 days of receiving your order.
• Items must be unused, unworn, and in their original packaging with tags attached.
• Proof of purchase (order number or receipt) is required.
Exchanges
• Exchanges are accepted within 7 days of delivery.
• You can exchange for a different size, color, or item (subject to availability).
• If the requested item is unavailable, you may opt for store credit or a refund.
Refunds
• Once your return is received and inspected, we’ll notify you by email.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping fees are non-refundable.
Return Shipping
• Customers are responsible for return shipping costs, unless the item was defective or incorrect.
• For defective or wrong items, please contact us at [anatelier.fashion@gmail.com] with photos, and we’ll cover the return shipping.
How to Start a Return
• Email us at [anatelier.fashion@gmail.com] with your order number and reason for return/exchange.
• We’ll provide instructions and the return address.
• Ship the item back to us in its original condition.